October 29, 2007
Smaller airports learn free Wifi brings more customers
2 smaller Illinois airports just added free Wifi to draw more business. Any thinking person understands anywhere people wait or a cue for service exists, free Wifi is a draw for more business.
Greater Peoria Regional Airport has free internet as well as free parking. Before you try to log on, though, make sure you snag the WEP password. (We have it listed on our map.) Chicago Rockford International Airport also has no-strings-attached wireless. RFD has free parking, too. (from Jaunted)
It’s almost funny how much big airports have in common with the broadband duopoly. They make the wait for poor customer service as painful as possible and they nickel and dime you to death (including outrageous Wifi charges on the concourses). A number of other businesses could take note. For example: While I’m sure that the most doctors and dentists could do a better job of scheduling to shorten waits, they could also draw more patients with free Wifi in the waiting room. People would be more inclined to wait for their car to be repaired if I could access information or even do work via free Wifi in the waiting room.
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Comments on Smaller airports learn free Wifi brings more customers »
Funny you bring up car dealerships. I have noticed on two ads in our area of highend dealerships offering free WiFi in their waiting area. Some people DO get it