They’re Out of There!

Like a thief in the night, Comcast is preparing to exit again the VoIP market in a couple of States. Specifically Massachusetts, New Hampshire, Ohio, Pennsylvania. Service is to be discontinued by April 29th. Affected customers were notified in Jan. of this change of service. 911 emergency services will continue till end of May.

This is the third time we have reported Comcast’s exit of the VoIP market in other States. The question we have to ask is why does Comcast still keep advertising triple play services? Go to their website. They still advertise Digital Voice services. Ok yeah, in selected markets they have it. But that is not informing the customer. When making a purchase decision would you consider a triple play opportunity if you knew that they have already exited 10 States would you not consider their offer less than genuine?

And again we ask — if Comcast is continuing to exit the VoIP markets do they not just leave it open to the Verizon’s and AT&T’s. Vonage with its legal history of late is a wounded tiger in the VoIP market. Dangerous but reduced capacity. So the customer gets fewer and fewer choices.

FCC Notice.