Mark Zuckerberg’s privacy musings as comic relief

turdpolishsmFacebook’s privacy gaffe is nothing new in the corporate world, but remaining in denial about it could only make things worse. In what reads like the idealistic musings of a CEO manchild, Mark Zukerberg’s attempt at polishing this turd comes across as very dark humor to the more savvy reader:

The challenge is how a network like ours facilitates sharing and innovation, offers control and choice, and makes this experience easy for everyone. These are issues we think about all the time. Whenever we make a change, we try to apply the lessons we’ve learned along the way. The biggest message we have heard recently is that people want easier control over their information. Simply put, many of you thought our controls were too complex. Our intention was to give you lots of granular controls; but that may not have been what many of you wanted. We just missed the mark.

We have heard the feedback. There needs to be a simpler way to control your information. In the coming weeks, we will add privacy controls that are much simpler to use. We will also give you an easy way to turn off all third-party services. We are working hard to make these changes available as soon as possible. We hope you’ll be pleased with the result of our work and, as always, we’ll be eager to get your feedback. (Washington Post)

I have a little advice for Mr. Zuckerberg and other CEO’s who have wreckless disregard for their customers privacy : If you insist on polishing these turds you pass of as user agreements with opt outs to protect privacy, then try using the correct tools*. Of course, it would make much more sense to dispose of all of these turds, and clear the air for good.  But CEO’s will be CEO’s , trying to monetize customers like they were herds of cattle, even if they like to portray themselves as an idealistic manchild.

Customer information should only be shared with prior informed and acknowledged consent, not with an opt out provision buried in the legal minutia of a user agreement.

* Correct tools and image courtesy Dr. Guff’s who has not compensated us in any way.

The forgotten net traffic problem: Spam

spam.jpgSo much of the discussion has been focused on file sharing that one of the biggest and still growing problems confronted by every netizen and enterprise is Spam. The unsolicited commercial message continues to run rampant clogging the systems and dogging the productivity of those who have to moderate it. While the RIAA and MPAA aren’t losing fortunes here, the real cost of Spam to all enterprise dwarfs the real or imagined cost of piracy. Don’t think it’s a serious challenge? This blog routinely receives as many as 1000 spam posts daily pitching the usual collection male enhancement drugs, biz opps, investment advice and porn. Fortunately, we have tools that filter most Spam, but real time that could be used productively is lost to dealing messages that get past the filters every day.

Bloggers like us are not alone in losing to Spammers. Craigs List, the popular free online classifieds site, is fighting an uphill battle against the spammers. In some categories, they are losing the fight.

Spam on Craigslist has been a minor nuisance for years. Not any more. This year, the spammers started winning and are taking over Craigslist. Here’s how they did it. Craigslist tries to stop spamming by checking for duplicate submissions. They check for excessive posts from a single IP address. They require users to register with a valid E-mail address. They added a CAPTCHA to stop automated posting tools. And users can flag postings they recognize as spam.

Several commercial products are now available to overcome those little obstacles to bulk posting. A tool called CL Auto Posting Tool is one such product. It not only posts to Craigslist automatically, it has built-in strategies to overcome each Craigslist anti-spam mechanism.

Random text is added to each spam message to fool Craigslist’s duplicate message detector. IP proxy sites are used to post from a wide range of IP addresses. E-mail addresses for reply are Gmail accounts conveniently created by Jiffy Gmail Creator (“Who Else Wants to Create Unlimited Gmail Accounts in Seconds Flat Without Breaking a Sweat?”) An OCR system reads the obscured text in the CAPTCHA. Automatic monitoring detects when a posting has been flagged as spam and reposts it. (more…)