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February 10, 2010

Sprint Still Losing Clientele

sprintFrom Consumerist –

Sprint lost 148,000 customers after contract-subscriber defections more than offset prepaid gains. Sprint introduced new phones last year, including an exclusive deal to sell the Palm Pre, to keep more customers.

The company said it expects subscriber losses to slow this year. Chief Executive Officer Dan Hesse said he will roll out more fourth-generation devices this year, which give customers high-speed wireless Internet access.

Consumerist is even running a poll to figure out why. I’ll save them some trouble. Its the contract. Sprint’s contract has not kept up with the times. Tho they have MTM plans, their post paid contracts are probably the least consumer friendly of any of the major carriers.

I would also suspect that the network is part of the problem as well. Being in the DFW area, its one of Sprints oldest territories. Yet all these years later they still have dead spots around the DFW airport area as well as other areas of the metroplex.

If you are a Sprint customer, follow the link and take their poll.

Linky.

Filed under Sprint, marketplaces by Dr. Dog

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January 26, 2010

Thou Shall Not Be Denied

blindjustice.gifWhich in this case means that if Google wants to deliver it, and you want to use it, Google WILL find a way to do so. Even if the device mfr says NO! Well in this case its AT&T/Apple saying no to a Google Voice app on the iPhone.

Now I understand why AT&T did not want it, it hurts their voice traffic income. But do both of these partners realize the semi truck load of a mistake they just made? Had Google followed their original plan they would have locked the Google Voice into the app space of the iPhone architecture. Doing so would have meant Google duplicating that for any subsequent smart phone with the attendant hassles and costs of handling multiple variants of software. Now?

Now Google has turned the software and the iPhone into a VoIP TERMINAL. Unleashed from the underlying architecture Google Voice can now live on any device capable of handling HTML5. Any smart phone, MID, Nettop, Netbook, you name it. That single denial has unleashed a monster, at least for a Telco.

Very dumb AT&T.

Linky.

Filed under AT&T, Wireless, ecommerce by Dr. Dog

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January 25, 2010

MultiHeaded Videoconference

paperboyYawn? Surely you jest. Oh I know that multihead conferencing has been around. Most of it corporate using dedicated circuits and equipment. Or public services like WebEx. But what makes VuRoom is that is does not require a lot of specific gear. If your PC can run the latest version of Skype it can run VuRoom.

SUNNYVALE, Calif.–(BUSINESS WIRE)–ViVu, Inc. (www.vivu.tv), an emerging leader in creating innovative and easy-to-use solutions for live video participation, today released VuRoom – a ViVu-powered plug-in for Skype, the popular software that enables the world’s conversations. VuRoom is built on the Skype platform to provide customers with instant multi-user video conferencing – an exciting new breakthrough previously unavailable to Skype users. Along with its presentation and desktop sharing functionalities, VuRoom is designed to help remote business users collaborate in real-time, while also saving valuable time and money.

“Having experienced the technology, I believe that ViVu is well positioned to deliver on the video collaboration needs of SMB and enterprise customers. In particular, I see strong potential for ViVu’s new Skype plug-in.”

“Our recent research studies predict a big year for global growth in the web conferencing market,” said Krithi Rao, an analyst in the Information & Communication Technologies Practice at Frost & Sullivan. “Now more than ever, enterprises are looking for cost-effective communication and collaboration solutions to help them succeed.”

Demo here.

Now why the tither Dog? The price. The problem with most of the other services is they run $30-40/month. That can run into some serious coin on a 10 person team every month. This is running $10/seat. A fourth the price. At that price point if using the software for the entire team replaced but one airline ticket a month it paid for itself and then some.

The fact that it is on Skype provides for a very ubiquitous platform. One could add external input sources as needed into the video conversations with little cost or set up charges. The real question is does it last in its current biz plan form. Skype with there latest release now provide P2P video on the three major OS platforms. That is probably 60% of all the Skype usage out there. Couple that with some geek will pull this off as a freebie somewhere as well. Time will tell.

But while it lasts VuRoom lowers the bar on multihead video.

Linky.

Filed under Open Source, P2P, ecommerce, news by Dr. Dog

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January 14, 2010

OK So Far…

bouncers… but the jury is still out. A new group with a new website and mission is about to hit the wireless arena. The name of the group - Focus Driven. Their website is Focusdriven.org. Their mission, to raise awareness of the distracted driver –

Each year, thousands of families suffer the loss of loved ones needlessly at the hands of drivers distracted by their cell phones. Whether texting, using hands-free or handheld phones, these drivers not only put their lives on the line, but they risk killing others on the road.

FocusDriven provides victims of cell phone distracted drivers, and their friends and families, with an outlet for sharing their stories. We also provide those interested in this issue with opportunities to get involved.

FocusDriven can help you petition your state legislation; educate your friends, families and coworkers about the hazards of distracted driving; or share your story with state representatives to help support legislation for safer roadways.

FocusDriven supporters and advocates know, and many have experienced, the very real consequences of drivers distracted by their cell phones. We ask you to make the pledge to not drive distracted, share what you learn on our site with those you know and get involved to help make our nation’s roads safer.

Are the aims admirable? Yes. But it can be like anything else — unless moderation and common sense is applied then the spiral downward is a swift and sure one. Two examples to my point. MADD — mothers against drunk driving. Early on they had a very positive affect on drunk driving. But slowly the mission itself changed from one looking for results (which was the basis for their early success.), to one of success at all costs. Even when the results can be marginal at best and the overall community results unfavorable.

The second I can provide is bradycampaign.org. They too started out with a laudable goal to reduce gun violence. (The violence is the issue, not the gun, its just the instrument. But that’s a different story.) They have slowly morphed not into a gun violence advocate but a gun banning advocate. The lever of that transformation being the funding by various anti gun sub-groups. What I would envision is that Focusdriven.org would become over funded by a Telco PAC and then slowly twisted to a meek shell of its former mission. Don’t let that happen to you.

I wish them God speed. This is an issue that needs a societal response. There are times in life that do not require you to answer the phone. Driving happens to be one of them.

Linky.

Filed under Editorial, Legislation / Regulation, carriers by Dr. Dog

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January 10, 2010

Landscape Shifts, All Dead, FCC Slammed

pile-of-booksThat is what a 3 judge panel of the first District Court of Appeals just did in the case of Comast vs FCC. The Panel offered the ruling as memorandum, not binding, but telegraphing the Courts observations and if affirmed by the full bench sets the FCC on its ear. –

Federal appeals court gave notice Friday it likely would reject the Federal Communications Commission’s authority to sanction Comcast for throttling peer-to-peer applications.

The U.S. Court of Appeals for the District of Columbia Circuit suggested as much during oral arguments with the FCC and Comcast. The Philadelphia-based cable concern is appealing the agency’s 2008 decision ordering it to stop hampering the peer-to-peer service BitTorrent as a traffic-management practice.

The order was in response to complaints Comcast was sending fake signals to users of BitTorrent, a bandwidth-heavy protocol often used to pirate copyright content.

“You have yet to identify a specific statute,” Judge Raymond Randolph told an FCC lawyer regarding the legal authority to ding Comcast.

To be sure, Friday’s reaction to the appellate court hearing made it increasingly clear the Obama administration’s FCC has been preparing for a defeat concerning net neutrality (.pdf), one of the largest issues surrounding internet freedom.

The upshot of this memo? —

* Net Neutrality as it has been proposed since Chairman Martin’s tenure may not survive in its current form if it survives at all.

* That the FCC may not even have the authority to regulate in this area as no controlling regulatory clause has been found by the court.

* That the 30% rule fostered by the FCC on the cable industry is willful and capricious. The panel summarily vacated that baseline without standing in current rule making by the FCC itself.

* Has political implications beyond the scope of this blog.

In many ways we are right back to 2004 in regards to carriers regard to traffic management, FCC’s role in this issue and the very nature of Net Neutrality.

Linky.
Full Finding here.

Filed under Courts, Net Neutrality, carriers, competition by Dr. Dog

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January 1, 2010

Well Somebody Would Have Said it Sooner or Later

wormsThat is pulling the plug on POTS. You know that little jingly thing your mother and grandmother still use at lifeline rates? Yes its still out there but dwindling by the day. So what happens? –

In response to a Notice of Inquiry released by the FCC to explore how to transition to a purely IP-based communications network, AT&T has declared that it’s time to cut the cord. AT&T told the FCC that the death of landlines is a matter of when , not if, and asked that a firm deadline be set for pulling the plug.

AT&T tells the FCC that supporting traditional POTS landlines is impeding investment in broadband, VoIP, and wireless services.AT&T said in its response to the FCC that “with each passing day, more and more communications services migrate to broadband and IP-based services, leaving the public switched telephone network (”PSTN”) and plain-old telephone service (”POTS”) as relics of a by-gone era.”

It also stated “It makes no sense to require service providers to operate and maintain two distinct networks when technology and consumer preferences have made one of them increasingly obsolete.”

Is AT&T right? Yes. The fact is Central Office based systems have long lead times and nearly as long tax treatment. Most of the majors were using 19/20yr MACRS or ACRS depreciation on the capital investment as that was agreed to by both the industry and the IRS as appropriate, circa 1950’s. Little has changed on that front ever since. But that poses a problem for say Version who just put a new CO remote in 5 years ago. (Rare as that is.) So how would that install be treated? Under the current rules an accelerated recapture would take place for junking the equipment. That’s a major hit when you consider that even today CO investments are in the billions. So the Telcos would push for tax relief if devaluation ever happened.

My gut says not so fast. Even though what AT&T says is true I have the tingly feeling in the back of my head that it won’t work out that way. AT&T would take the revised recapture relief to the bank, not do any more R&D/advanced services/VOIP/network upgrades, then cry poor mouth all the way into the CEO’s pocket. I am not against AT&T, its just how these guys have operated for years. I have been in the belly of this beast to know better.

There of course is another fly in the ointment to a devaluation of CO networks. I call it the other 1200. That is approximately how many phone companies there are in this country. Most are small operators, functioning as COOPs in rural territory that none of the majors even want to touch. At a minimum there would have to be some sort of relief offered to these companies. At a minimum most would require a DSLAM to get their customers on to VOIP. Most likely SBA enhanced funding would have to be offered at 0% interest to these companies. To date I have not heard of any plans to do so.

Devaluing the POTS network has to happen. We need to realize that as soon as possible. We also need to make sure that in the switch serious profit taking does not occur. Compensation where needed, support where required, but in the end it should be a net-net wash.

Linky.

Filed under 3g, 4g, AT&T, FCC, VoIP, carriers by Dr. Dog

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December 11, 2009

An AT&T iPhone User?

bullshit_pileWell you better hang on to your wallet! AT&T is preparing to readjust its pricing and policies. Oh and it does not apply to just iPhone, but any smartphone data enabled device —

IPhone users who jam the airwaves by watching video on their devices will be put on tighter leashes, an AT&T Inc. executive said Wednesday.

The carrier has had trouble keeping up with wireless data usage, leading to dropped connections and long waits for users trying to run programs on their devices. AT&T is upgrading its network to cope, but its head of consumer services, Ralph de la Vega, told investors at a UBS conference in New York that it will also give high-bandwidth users incentives to “reduce or modify their usage.”

Well this sounds like the knee jerk reaction of a bunch of suits who did not listen to the network engineers. If you sell a device capable of doing full signal video on a 2″ screen, well damn don’t blame the customer wanting to use it. Especially if you and your partners feature such capabilities in your advertisements.

Now in a capitalist system, price adjusting is ‘the’ method for moderating demand. It will work for bandwidth too. So no faults there. But where I would draw the line is — if flows to the shareholders or the executive suite totally then shame. A significant portion of the bounty ought to go to upgrading the network to increase capacity. That is what the engineer in me says.

No data on changes, prices or when this all happens. But do keep this in mind there dear reader. When it happens you can then opt out without an ETF charge if you wish.

Linky.

Filed under 3g, 4g, AT&T, CPE, carriers by Dr. Dog

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November 14, 2009

Do You Cut the Cord in 2010?

cablecutterOr should I say the channel selector? You still might want to keep the cable for data transport — to get TV. –

So say you skip the Boxee Box and go with the Zino. One of the frustrations of internet TV is finding what you want, when you want it. This show is only on Hulu, that show is only on the network’s portal, and you’re on the web…what do you care which network produced what show? Can’t someone else keep track of that?

Well another launch yesterday was Clicker, a programming guide for internet TV. What’s nice about Clicker is that it only offers full episodes of content, so you won’t get dozens of hits that lead to 15 second clips. Clicker catalogs content from both free and paid sources, such as Netflix Instant Streaming and Amazon Video-on-Demand, but it marks paid content clearly so you can skip over it if you wish. You can set up Playlists, and Clicker also offers some social features, such as Trends and connecting your Clicker account to your Facebook account.

With each passing month it seems like cutting the cable cord becomes a more viable alternative, but yesterday in particular seemed to be a Big Day for internet TV (most of these launches were probably due to the NewTeeVee event that took place in San Francisco, CA). So are you ready to ditch cable? Or have you already? Please share your thoughts in the comments!

That is from IT World. Not exactly a CES oriented publication.

But the question is, is next year, THE year more users cut out the channel side of the cable connection? It could be if things remain stable as in near free. Or that Hulu does go to a paid service that’s like $20/year and includes premium offerings at that price. Sadly for the TWC and Comcast’s of the world, whether that happens or not is out of their hands.

The deep question is could Comcast survive as a data only transport provider?

Filed under Cable Operators, carriers by Dr. Dog

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November 4, 2009

Elephants at War

dinosaur.gifWhen two elephants start a fracas in the room what is the best course of action? Get the Hell out of the room of course! Well that is what is preparing to go on between Verizon and AT&T. The two are locked horns on the coverage map ads that Verizon is running in reference to their 3G wireless network

I hope the judge has a good sense of humor. He will need it for this case. –

In essence, we believe the ads mislead consumers into believing that AT&T doesn’t offer ANY wireless service in the vast majority of the country. In fact, AT&T’s wireless network blankets the US, reaching approximately 296M people. Additionally, our 3G service is available in over 9,600 cities and towns. Verizon’s misleading advertising tactics appear to be a response to AT&T’s strong leadership in smartphones. We have twice the number of smartphone customers… and we’ve beaten them two quarters in a row on net post-paid subscribers. We also had lower churn — a sign that customers are quite happy with the service they receive.

The fun part of this? Like these two companies don’t have something else to do? Like maybe lay some fiber or something? But it is par for the course in the Telco industry. Now I suspect that why AT&T did this has little to do with the ads and more to do with some underlying cross interlata agreement they have been locking horns on. You don’t burn $1,000/hr in legal costs for this kind of piddly stuff.

Endgadget has the gory details.

Filed under AT&T, Litigation, Verizon by Dr. Dog

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October 24, 2009

Half a Loaf is a Good Start

antennafarmWell the Net Neutrality rules have been codified by the FCC. All that is left is the wrangling about peripheral details. As a recap the prime components are —

The rules codify four old principles and introduce two new ones. Broadband providers must not block users from sending legal content on the net. They must let users run the applications and services they like and connect whatever devices they care to. And providers must not harm competition among ISPs or online services. The new principles require that broadband providers not discriminate against content services (i.e. block Skype because it competes with an ISPs voice service) and that they disclose to users and the feds how they manage their networks.

The rules would also explicitly extend beyond so-called wireline providers such as DSL and cable and apply to wireless internet services, such as 3G, satellite and WiMax. Providers would have leeway to shape or throttle traffic for network management purposes or to help police or “homeland security.”

The full rendering is here.

Couple of observations/effects now that this have been issued –

  • Figure that the Telcos will now move to push congress for fiscal relief. The most likely move being a tax recapture modification for a period of years so they can accelerate the depreciation of the PSTN netowrks. 18 year depreciation rules need not apply anymore in telecom.
  • Is ‘carrier of last resort’ now a dead duck? The new rules are not clear. But you can bet the Telcos will wish it so.
  • This could be liberating for the Telcos as well, were they to play their cards right. Sure the PSTN will shrink. Were I Telco I would foster it. Partner with a Skype or other VoIP or their own captive and get the last of the user base on VoIP. Gut the CO of the old switch gear. Work with folks like Akami and turn the free space into network edge data centers. Lower costs, new services, lower cost per user. What’s not to like?
  • Just because you can attach it does not mean the provider can’t shut you off. The new rules have ‘network manageabiltiy’ aspects attached. That folks includes bandwidth throttled or outright port closure.
  • End of walled garden video channels? When the consumer can now get any device they want (within reason), the restrictions on say HBO having to be a channel line up partner with Comcast or TWC no longer exist. An example would be the Roku folks lining up HBO, FBN, NFL and other content as either free or pay ala-carte. Roku just does the cross billing to/for the consumer.

    Oddly the Comcasts of the world don’t need to be left out of this game. They could switch over what they currently carve out of their baseband to broadband and play the same game with the providers they already have.

  • The handset race will heat up. With proven chipsets to support network access without concerns for interoperability the universe of devices and device types are going to skyrocket. Some old main stays like Motorola and Nokia might find themselves outclassed. The rate of change may become so fast that brand manufacturing may become a lost art.

In many ways the edges are going to be a new game. A great deal more diversity in product selection is on the horizon.

Linky.

Filed under 3g, 4g, Content, carriers, competition by Dr. Dog

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